Do Your Execs Work “In” or “On” the Business?
There are a lot of definitions and/or models of business leadership. The Peterbury Consultancy has come up with four component parts that make for a great business leader: self-management, relationship management, working “in” the business, working “on” the business. It is the last two that caught my eye. They are defined as: • Working “in” the business This is delivering on the job...
Read More80%….Really!
I was reading a report from the Human Capital Institute that really blew me away. HCI is a reputable organization. But, I tend to be skeptical about these type of statistics in general. It said that 80% of executives do not have the necessary people skills to be an effective leader. Wow! Even if they are off on this by a lot, let’s say that 40% or 50% of executives do not have the necessary...
Read MoreThe Importance of Good Hiring
I just read an article on BNET http://bit.ly/9d7KjH about customer service in an industry that sadly needs it. We had the opportunity to experience the “hospitality” of the U.S. airlines quite a bit this last week. I personally got to experience it returning from a preliminary relo trip and then two of our guests who flew in to attend my daughter’s college graduation got to...
Read MoreGen X As Leaders
I got a chance to listen to an interview with a management “expert” on generational differences on BNET the other day and she had some very interesting perspectives to point out as Gen Xrs begin to step up and take leadership roles or at least begin to show up in your candidate pipeline. Many Gen Xrs bring some attributes to the party that properly understood and incorporated can...
Read MoreWhat Would You Do?
Let’s say that you run a large food manufacturing facility at a distant location from the company’s headquarters, and the CEO (your boss). The QC policy of the company is that all products that come off the line are to be held for 24 hours for QC approval before being shipped to a customer. You have never had a quality issue with any of your items. You get to work this morning and walk into a...
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