The Importance of Good Hiring
I just read an article on BNET http://bit.ly/9d7KjH about customer service in an industry that sadly needs it. We had the opportunity to experience the “hospitality” of the U.S. airlines quite a bit this last week. I personally got to experience it returning from a preliminary relo trip and then two of our guests who flew in to attend my daughter’s college graduation got to...
Read MoreGen X As Leaders
I got a chance to listen to an interview with a management “expert” on generational differences on BNET the other day and she had some very interesting perspectives to point out as Gen Xrs begin to step up and take leadership roles or at least begin to show up in your candidate pipeline. Many Gen Xrs bring some attributes to the party that properly understood and incorporated can...
Read MoreAre You Hiring “Linchpins”?
I am reading Seth Godin’s latest book, Linchpins. I have too tell you it is pretty fascinating. In this book Godin explores the concept that a third relationship in the work environment has evolved beyond the traditional labor and management. He call these people Linchpins, and argues that their strength and contributions are not in their technical skills and competencies, but rather their...
Read MoreHire Hard – Manage Easy!
I am very pleased to see interest in topics like employee engagement and employment branding gaining some momentum, even if it is just in dialogue. I have to pay an homage to the people at BlessingWhite for their recent studies and research and Dr’s Whitlark and Rhoads for their publication about the “Spillover” effect which provides concrete relationships and data; drawing a...
Read MoreRecruiter As Partner
I had a chance to listen to a recent interview with the director of an online executive job posting site from Australia as she was asked about the continuing relevance of recruitment agencies and search firms given the proliferation of web based recruitment sites, and I have to tell you she provided some great insights. Those Aussies are pretty damn clever. Many of us may not be aware, but they...
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