Tag: engagement

Great Interview Questions

In actuality the interview process has been defined as potentially the weakest link in hiring and selection, but I came across these questions every interview should include and I wanted to share them with you and why you should use them: How about them Yankees? The point of this type of question is an icebreaker. It establishes a rapport and a context. Interviewing is stressful, if you can...

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Building Your “Team”

A Conference Board study released last week reported that worker satisfaction is at an all time low. Many employers are relying upon the recession as a retention strategy- employees have no where to go therefore we can concentrate on “other” aspects of our business. Yes Virginia, that strategy is really as dumb as it sounds! So I would like to explore a different paradigm; one that...

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What’s Your Plan?

I just had the opportunity to read a couple of articles that managed to both alarm me and to reinforce a long standing belief I have- we need to invest much more energy in our recruitment and selection processes. The alarming part of the articles included the following: It is estimated that employee turnover costs the U.S economy $5 trillion annually. Another study states that we lose $200...

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It’s The People!

“People join and support a culture not a system. Long term success will only be achieved and sustained when employees believe that embracing a culture is in their best interests and the interests of their customer. Changing systems without changing culture will not sustain long term success.” Mark F. Herbert March 2008 Everybody that knows me knows that I essentially see myself as being in...

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