The Importance of Good Hiring
I just read an article on BNET http://bit.ly/9d7KjH about customer service in an industry that sadly needs it. We had the opportunity to experience the “hospitality” of the U.S. airlines quite a bit this last week. I personally got to experience it returning from a preliminary relo trip and then two of our guests who flew in to attend my daughter’s college graduation got to...
Read MoreGen X As Leaders
I got a chance to listen to an interview with a management “expert” on generational differences on BNET the other day and she had some very interesting perspectives to point out as Gen Xrs begin to step up and take leadership roles or at least begin to show up in your candidate pipeline. Many Gen Xrs bring some attributes to the party that properly understood and incorporated can...
Read MoreEmployees for Life?
What inspired me to write this were two different pieces from people I respect in the business, Laurie Ruettiman at Punk Rock HR, http://www.punkrockhr.com/; and Margaret Heffernan at BNET, http://www.bnet.com/. Laurie’s always enlightening and entertaining post talked about what is wrong with the recruitment process, and props to her for stopping at less than a page because there is...
Read MoreHire Hard – Manage Easy!
I am very pleased to see interest in topics like employee engagement and employment branding gaining some momentum, even if it is just in dialogue. I have to pay an homage to the people at BlessingWhite for their recent studies and research and Dr’s Whitlark and Rhoads for their publication about the “Spillover” effect which provides concrete relationships and data; drawing a...
Read MoreThe “War” for Talent
I read something on LinkedIn the other day that I thought offered an interesting and in my opinion incorrect perception- that the “war” for the best talent is over for the short term because of the current recessionary and unemployment conditions.It rather reminded me of a conversation that I had twenty years ago with the CEO and VP of HR at a high technology firm where I was...
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